Terms and Conditions

Welcome to Ragland.co.za. Ragland.co.za and/or its affiliates provide website features to you subject to the following conditions. If you visit or shop at Ragland.co.za, you accept these conditions. Please read them carefully. In addition, when you use any current or future Ragland.co.za service or business you also will be subject to the guidelines, terms and agreements (“Terms of Service”) applicable to such service or business. If these conditions are inconsistent with such Terms of Service, the Terms of Service will control.

Competition Rules

The following pertain to any and all Ragland hosted competitions. If a specific competition has additional terms and conditions, those will be noted separately on the site in a clearly marked section.

  • Employees of Ragland or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter Ragland competitions.
  • No responsibility can be accepted for entries not received for whatever reason.
  • Ragland reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of Ragland’s control. Any changes to the competition will be notified to entrants as soon as possible by Ragland.
  • Ragland is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
  • No cash alternative to the prizes will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.
  • The winner will be notified by email and/or letter within 28 days of the closing date. If the winner cannot be contacted or does not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.
  • All prize amounts include delivery if the entrant is within the Pietermaritzburg municipality. For participants outside of the Pietermaritzburg municipality, the delivery charge will be deducted from the value of the prize (such as in the case of a shopping voucher) or billed to the winner separately. In the event of the delivery being charged separately, the winner will be responsible for paying the delivery fee. Should the winner not wish to pay for the delivery or not be able to pay it, a replacement winner will be picked.
  • Ragland will notify the winner when and where the prize can be collected or arrange for the delivery of the prize as per the delivery cost stipulation above..
  • Ragland’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  • By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.
  • The competition and these terms and conditions will be governed by South African law and any disputes will be subject to the exclusive jurisdiction of the courts of South Africa.
  • The winner agrees to the use of his/her name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current South African data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  • This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter any other Social Network, or any other site or business. You are providing your information to Ragland and not to any other party. The information provided will be used in conjunction with our Privacy Policy outlined in this document.
Privacy Policy

Our privacy policy, which sets out how we will use your information, can be found at www.ragland.co.za/privacy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.


You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.ragland.co.za will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.ragland.co.za or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.ragland.co.za and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

  • All orders are subject to availability and confirmation of the order price.

  • Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

  • In order to contract with www.ragland.co.za you must be over 18 years of age.

  • www.ragland.co.za retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be www.ragland.co.za or may in some cases be a third party. Where a contract is made with a third party www.ragland.co.za is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate.

  • The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

  • Ragland.co.za regrets no returns are accepted.


(a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that payment has been received from you. Only those goods listed in the confirmation e-mail sent at the time of confirmation of payment will be included in the contract formed.


(b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.


  • Delivery costs will be charged in addition. You will be notified of such costs by email.

(c) Payment

Upon receiving a confirmation email with our banking details, please make payment as per the details outlined in the email. Upon receipt of payment, you will be notified and your order will be processed.

After confirming your order, the order is valid for seven (7) days. If, after that time, you have not made a payment the order is considered cancelled and you will have to confirm it again and make payment at your earliest convenience. The order will be subject to any price changes made in the interim.


  • Please ensure that the order details are correct and that the email is from a valid www.ragland.co.za email address.

  • Ragland will not be liable for payments made to incorrect bank accounts where individuals not duly authorised by Ragland have fraudulently sent confirmation emails with incorrect banking details.

  • If you are in doubt as to the origin of the confirmation email, please contact Ragland directly.

Disclaimer of Liability

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.ragland.co.za and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.ragland.co.za’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Ragland.co.za does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use Ragland.co.za only with involvement of a parent or guardian. Fabric.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Risk of Loss

All items purchased from Ragland.co.za are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to ownership of trade marks, images of personalities and third party copyright

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.ragland.co.za and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.ragland.co.za.


You agree to indemnify, defend and hold harmless www.ragland.co.za, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.


www.ragland.co.za  shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.


We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise. Please let us know if you have any complaints or comments.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Applicable Law

By visiting Ragland.co.za, you agree that the laws of the country of South Africa, without regard to principles of conflict of laws, will govern these Terms of Service and any dispute of any sort that might arise between you and Ragland.co.za.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.ragland.co.za. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.ragland.co.za.

LAST UPDATED: 22 January 2014

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